On-demand |
Tech alone can't solve high collection costs, labor shortages and shrinking margins. A recent national survey of more than 2,000 US healthcare consumers highlights the importance of including human interaction in the patient payment process to boost collection rates.
Listen to the on-demand webinar to learn:
Key survey insights on patient payment trends
Traits of effective patient payment call centers
Strategies to mitigate labor shortages and cut costs
Meet our experts
Ellen Warila Director of Consumer Experience, R1
Michelle Braymer SVP of Revenue Cycle Operations, R1